1. What's the difference between giclee prints and art prints?
- Art prints encompass a wide range of reproductions, varying significantly in quality and production methods. In contrast, giclée prints represent a specific, high-quality reproduction, utilizing archival inks and advanced giclee technology for superior detail and longevity. Giclee prints prioritizes exceptional quality and resistance to fading, making them a premium choice compared to standard art prints.
2. Can I find paintings for my home or living room on your website?
- Yes, we offer a variety of art works suitable for home and living room decor.
3. Do you offer returns or exchanges if I'm not satisfied with my purchase?
- Yes, we offer a stress free 7-day exchange policy in case you got a damaged/defective product. Since all products are made to order we do not offer change of mind returns, but in case you placed an order by mistake we offer a 2 hour cancellation window. You can email us or Whatsapp us within 2 hours of placing your order.
4. How do I place an order for custom framing options?
- Whatsapp us for more information on custom framing options.
5. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, UPI, PhonePe and digital wallets.
6. Is cash on delivery (COD) available for orders in India?
- Yes, we offer partial COD on request as a payment option for customers in India only.
7. Do you offer international shipping ?
- Yes we offer international shipping. You can reach out to us over Whatsapp for details.
8. How can I track my order after making a purchase?
- Once your order is shipped, you'll receive a tracking link from our shipping partner to monitor its status.
9. How are your art prints packaged to ensure they arrive in perfect condition?
- We take great care in packaging to ensure your art print arrives in pristine condition. We use protective film on individual artwork, bubble wrap your order and then add another layer of 3-ply cardboard to ensure that the products reach out in the best condition.
10. Are your art prints ready to hang on the wall upon arrival?
- Yes, our framed artworks come with pre-installed hanging hardware for your convenience.
11. Do you offer gift-wrapping and personalized notes for art print orders?
- We do not provide gift-wrapping as yet, but we can certainly add personalised notes for your orders. Please feel free to contact our customer support team on Whatsapp for such requests.