Frequently Asked Questions
1. What types of artworks are included in the Japanese Haiku collection?
Our Japanese Haiku collection features elegant artworks inspired by Kyoto’s Zen gardens, Sakura blossoms, Samurai traditions, Torii gates, and minimalist Enso motifs—perfectly blending traditional ukiyo‑e style with modern interpretations.
2. Are the artworks originals or high‑quality reproductions?
Each piece is created from original hand sketched digital art and reproduced as museum‑grade giclee prints using archival pigment inks.
3. Do you offer different sizes and framing options?
Yes! Choose from multiple sizes—including standard and customizable—along with framing styles like black frame, natural wood, metallic finish, or rolled print (unframed).
4. What is the production and shipping timeline?
All artworks are made to order. Production time is 3–4 business days, followed by delivery in 3–8 days depending on your location. You’ll receive tracking details once your order ships.
5. What is the return or exchange policy?
We offer a 7‑day exchange policy for damaged or defective products. Since items are made to order, change‑of‑mind returns are not. permitted. Cancellations are allowed only within a 2‑hour cancellation window after placing your order.
6. How can I customize the artwork or frame?
We offer custom sizes and framing options. To personalize your order, simply contact us via WhatsApp or email with your specifications and we’ll accommodate your request.
7. What payment methods do you accept?
We accept UPI, net banking, credit/debit cards, digital wallets, and offer partial Cash on Delivery (COD) for customers in India.
8. Is international shipping available?
Currently, we ship within India only. For international customers, please reach out to us over Whatsapp for International Shipping.
